Abacus is currently seeking a Data Analyst to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.
**This is an on-site role in Houston, TX to support close collaboration and effective teamwork with our in-office team.
The Data Analyst is focused on improving operational efficiency through systems administration, business process development, and data reporting. This role supports the Data & Analytics team in maintaining the integrity of core systems, building repeatable processes, and delivering timely and accurate reporting to key stakeholders across departments. The analyst will work closely with cross-functional teams, especially Finance, Operations, and IT, to support data initiatives, streamline workflows, and optimize the use of internal systems. By enhancing data operations and process efficiency, this role enables more data-informed decision making and helps drive sustainable business growth. This role focuses on platform support, process improvement, reporting, and user training for systems such as ServiceTitan, DOMO, CRM/ERP platforms, MS Power Platform Tools, and data reporting tools.
What's In It For Me?
1. Systems Administration
Support administrative functions in platforms such as (ServiceTitan, DOMO, CRM/ERP, MS Power Platform Tools, reporting tools).
Manage user access, permissions, and basic configurations
Document system processes, changes, and best practices
Assist with testing and validation during system changes or updates
2. Process Design & Implementation
Analyze and document existing workflows; recommend and support the rollout of improvements
Collaborate with business users to map out new processes or enhancements
Maintain clear documentation of business processes, decision flows, and data dependencies
Monitor process performance and support process audits as needed
3. Reporting & Analytics
Create and maintain scheduled reports and dashboards to support operational and financial teams
Partner with analysts and managers to define KPIs and track business performance
Perform ad hoc analysis to support team or leadership requests
Conduct data validation and ensure consistency across sources
4. Cross-Functional Collaboration
Work closely with Finance, Operations, IT, and other departments to align systems and reporting needs
Participate in project teams supporting systems, reporting, or process initiatives
Serve as a resource for end users needing support with systems or reports
Do I Have What It Takes?
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
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